- Recalls
- Technical Service Bulletins (TSBs)
2025 MAZDA CX-5 Technical Service Bulletins
Technical Service Bulletin information provided by National Highway Traffic Safety Administration
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UNKNOWN OR OTHER
RECORD_ID: 5029006
NHTSA Item Number: 11011141
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-081-24
Date Posted: Nov 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Interior Trim
Summary: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
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ELECTRICAL SYSTEM
RECORD_ID: 5028945
NHTSA Item Number: 11011140
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-070-24a
Date Posted: Nov 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Telematics Control
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
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UNKNOWN OR OTHER
RECORD_ID: 5028911
NHTSA Item Number: 11011138
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-017-24c
Date Posted: Nov 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Infotainment Center Display
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
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ENGINE
RECORD_ID: 5028883
NHTSA Item Number: 11011137
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SSPD8 Owner Letter
Date Posted: Nov 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8
COMMUNICATIONTYPE: Warranty Program/Extension
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm
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ENGINE
RECORD_ID: 5028835
NHTSA Item Number: 11011133
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: 01-005-24c
Date Posted: Nov 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
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ENGINE
RECORD_ID: 4990583
NHTSA Item Number: 11009665
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SSPD8 Repair
Date Posted: Oct 31, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8
COMMUNICATIONTYPE: Warranty Program/Extension
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are
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ENGINE
RECORD_ID: 4990574
NHTSA Item Number: 11009664
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SSPD8 Dealer Letter
Date Posted: Oct 31, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8
COMMUNICATIONTYPE: Warranty Program/Extension
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are
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ELECTRICAL SYSTEM
RECORD_ID: 4990489
NHTSA Item Number: 11009655
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-031-24a
Date Posted: Oct 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dea
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POWER TRAIN
RECORD_ID: 4990438
NHTSA Item Number: 11009654
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-079-24
Date Posted: Oct 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Automatic Transaxle
Summary: The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction f
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SERVICE BRAKES
RECORD_ID: 4990317
NHTSA Item Number: 11009644
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-016-24c
Date Posted: Oct 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
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POWER TRAIN
RECORD_ID: 4990223
NHTSA Item Number: 11009628
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 05-006-24
Date Posted: Oct 3, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce
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POWER TRAIN
RECORD_ID: 4990226
NHTSA Item Number: 11009629
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 05-006-24a
Date Posted: Oct 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce
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POWER TRAIN
RECORD_ID: 4990231
NHTSA Item Number: 11009630
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 05-006-24b
Date Posted: Oct 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce
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STRUCTURE: BODY
RECORD_ID: 4990275
NHTSA Item Number: 11009639
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 09-046-24
Date Posted: Oct 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Paint
Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and
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ELECTRICAL SYSTEM
RECORD_ID: 4945709
NHTSA Item Number: 11008580
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-009-24d
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
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ELECTRICAL SYSTEM
RECORD_ID: 4945670
NHTSA Item Number: 11008579
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-009-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
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ELECTRICAL SYSTEM
RECORD_ID: 4945659
NHTSA Item Number: 11008578
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-070-24
Date Posted: Sep 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
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UNKNOWN OR OTHER
RECORD_ID: 4945567
NHTSA Item Number: 11008577
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-068-24
Date Posted: Sep 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may complain about scratches on the instrument cluster lens.
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ELECTRICAL SYSTEM
RECORD_ID: 4945549
NHTSA Item Number: 11008576
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-067-24
Date Posted: Sep 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting.
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ELECTRICAL SYSTEM
RECORD_ID: 4945515
NHTSA Item Number: 11008575
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-065-24
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Navigation System
Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
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UNKNOWN OR OTHER
RECORD_ID: 4945508
NHTSA Item Number: 11008574
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-064-24
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
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ELECTRICAL SYSTEM
RECORD_ID: 4945507
NHTSA Item Number: 11008574
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-064-24
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
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ENGINE
RECORD_ID: 4945376
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
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EXTERIOR LIGHTING
RECORD_ID: 4945375
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
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ELECTRICAL SYSTEM
RECORD_ID: 4945374
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
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UNKNOWN OR OTHER
RECORD_ID: 4945333
NHTSA Item Number: 11008571
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-006-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
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ELECTRICAL SYSTEM
RECORD_ID: 4945332
NHTSA Item Number: 11008571
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-006-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
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ELECTRICAL SYSTEM
RECORD_ID: 4878401
NHTSA Item Number: 11007029
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-062-24
Date Posted: Aug 26, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag
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STEERING
RECORD_ID: 4878390
NHTSA Item Number: 11007027
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-060-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
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UNKNOWN OR OTHER
RECORD_ID: 4873211
NHTSA Item Number: 11006904
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-051-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Heater
Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle Transmission in drive Foot on the brake pedal A/C OFF Audio OFF
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UNKNOWN OR OTHER
RECORD_ID: 4873417
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
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STRUCTURE: BODY
RECORD_ID: 4873418
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
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ELECTRICAL SYSTEM
RECORD_ID: 4873419
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
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ELECTRICAL SYSTEM
RECORD_ID: 4876746
NHTSA Item Number: 11006987
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 09-038-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Odometer
Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federa
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UNKNOWN OR OTHER
RECORD_ID: 4876749
NHTSA Item Number: 11006987
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 09-038-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Odometer
Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federa
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ELECTRICAL SYSTEM
RECORD_ID: 4877043
NHTSA Item Number: 11006995
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-006-24b
Date Posted: Aug 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
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UNKNOWN OR OTHER
RECORD_ID: 4877044
NHTSA Item Number: 11006995
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-006-24b
Date Posted: Aug 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
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SERVICE BRAKES
RECORD_ID: 4877334
NHTSA Item Number: 11007009
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-016-24b
Date Posted: Aug 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
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POWER TRAIN
RECORD_ID: 4877423
NHTSA Item Number: 11007010
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-052-24
Date Posted: Aug 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is
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UNKNOWN OR OTHER
RECORD_ID: 4877539
NHTSA Item Number: 11007013
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-053-24
Date Posted: Aug 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Keys
Summary: Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
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POWER TRAIN
RECORD_ID: 4877611
NHTSA Item Number: 11007015
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-055-24
Date Posted: Aug 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Automatic Transmission
Summary: A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023, 2024 and 2025 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance. For easy identification, ATF-A7
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STRUCTURE: BODY
RECORD_ID: 4877714
NHTSA Item Number: 11007018
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-056-24
Date Posted: Aug 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Interior Trim
Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove t
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ELECTRICAL SYSTEM
RECORD_ID: 4877905
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
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UNKNOWN OR OTHER
RECORD_ID: 4877906
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
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ENGINE
RECORD_ID: 4878085
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
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STRUCTURE: BODY
RECORD_ID: 4878278
NHTSA Item Number: 11007022
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-058-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Exterior Trim
Summary: Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
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ENGINE
RECORD_ID: 4877422
NHTSA Item Number: 11007010
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-052-24
Date Posted: Aug 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is
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UNKNOWN OR OTHER
RECORD_ID: 4825584
NHTSA Item Number: 11005671
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2024
Bulletin Number: SA-011-24b
Date Posted: Jul 29, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Scheduled maintenance
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per
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SEATS
RECORD_ID: 4821893
NHTSA Item Number: 11005551
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-036-24
Date Posted: Jul 18, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first pres
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SERVICE BRAKES
RECORD_ID: 4821763
NHTSA Item Number: 11005528
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 04-003-24
Date Posted: Jul 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th
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UNKNOWN OR OTHER
RECORD_ID: 4781789
NHTSA Item Number: 11003398
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-011-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Scheduled Maintenance
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per
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WHEELS
RECORD_ID: 4781550
NHTSA Item Number: 11003397
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-022-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati
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SERVICE BRAKES
RECORD_ID: 4781494
NHTSA Item Number: 11003396
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-016-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
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ENGINE
RECORD_ID: 4719002
NHTSA Item Number: 11000775
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-035-24
Date Posted: Jun 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne
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STRUCTURE: BODY
RECORD_ID: 4719053
NHTSA Item Number: 11000778
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-036-24
Date Posted: Jun 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Monitor
Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Explain the cause
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POWER TRAIN
RECORD_ID: 4646825
NHTSA Item Number: 10252507
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: PF-24-03
Date Posted: Mar 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2025
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistanc